- Providing telephone and written support to existing and new customers
- 50% calls (inbound/outbound), including CRM documentation
- 1st-level e-mobility support, including ticket creation, scheduling appointments, and much more
- 50% back office—ticket processing for mobile internet and infrastructure issues
Support Representative DE, EN (m/f/d)
St.Pölten
Full or part-time
Permanent employee
2,080 € per month
Your mission
Your profile
- A friendly, communicative person with a confident demeanor on the phone
- You have successfully completed high school or have an equivalent level of education
- Fluent German and good English skills (B2/C1) in both spoken and written forms
- Proficiency with computers, email, and common Office programs
- A growth mindset toward new technologies and an interest in continuous learning
- Ideally, experience in customer service or sales
Why us?
- Start date to be arranged
- Flexible work arrangements (full-time/part-time as agreed, remote work, etc.)
- Long-term collaboration in a growing team with a casual, first-name-only culture
- Insight into new technologies and future-oriented industries
- You’ll support our customers Monday through Sunday from 7:00 a.m. to 10:00 p.m. (monthly schedule)
- Pizza Friday, Breakfast Monday, numerous employee events, and much more
- Special offers/discounts at over 1,500 companies, company bike leasing, etc.
About us
We’re looking for you! Are you motivated, a good communicator, and do you love working in a young, dynamic team? Then you’ve come to the right place!
We’re a customer service center based in St. Pölten. Since 2008, our team of over 150 employees has been serving customers in the internet, telecommunications, and energy sectors in Austria.
Get a head start at our company with its flat hierarchy! Decide for yourself whether you’d like to work in our modern office with our young team or from home.
We’re a customer service center based in St. Pölten. Since 2008, our team of over 150 employees has been serving customers in the internet, telecommunications, and energy sectors in Austria.
Get a head start at our company with its flat hierarchy! Decide for yourself whether you’d like to work in our modern office with our young team or from home.